Privacy Policy

At Trade Egypt, we respect your privacy and are committed to protecting your personal information when you browse our website, place an order, or contact our team.

1. Information We Collect

• Contact information such as your name, email address, phone number, and delivery address.
• Order, billing, and shipping details when you complete a purchase.
• Basic technical information such as IP address, device type, and browser data for performance and security purposes.

2. How We Use Information

• To process orders, confirm purchases, arrange shipping, and provide after-sales support.
• To respond to enquiries, support requests, and customer service communications.
• To improve website performance, user experience, and fraud/security monitoring.
• To comply with applicable legal, regulatory, accounting, or tax obligations in Egypt.

3. Sharing of Information

We do not sell personal information. We may share limited data only with service providers required to operate our business, such as shipping partners, payment providers, hosting providers, and technical support vendors, strictly as needed to deliver the service.

4. Data Security

We apply reasonable technical and administrative safeguards to help protect information from unauthorized access, misuse, loss, alteration, or unlawful disclosure.

5. Data Retention

We retain information for as long as necessary to fulfill orders, provide support, and satisfy legal or accounting obligations, after which it is limited or deleted as permitted by applicable law.

6. Cookies

Our website may use cookies and similar technologies to improve browsing, remember preferences, and measure performance. You can control or disable cookies through your browser settings.

7. Your Rights

You may contact us to review, update, or enquire about your personal information through our Contact page.

8. Policy Updates

We may update this policy from time to time. Continued use of the website after updates are published means you have reviewed the latest version.

If you have any questions about this policy, please contact us through our Contact page.